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Know What Your Customers Wish You Knew

Stop guessing what your customers want and build what they'd pay for.

We are a boutique market research agency that works with a small group of high-quality clients. We help them with product and marketing strategy based on customer insights.

Let’s talk and answer your biggest questions about customer research

You're in the right place if

You're an early-stage startup iterating toward product-market fit

You're an established company looking to improve retention or build new products

🎉 See what our clients say about us 🎉

Abhishek reached out to 300+ people in three weeks on Reddit. Between Zoom calls, DM’s, and 1:1 comment threads he was able to pull 22 people’s opinions about productivity and their current work routines which were invaluable in setting the positioning and messaging for the client as well as tailoring the copy.

Sophia O’Neal - Founder of Ignore No More

Brought new ideas and perspectives. Creative and resourceful market research and marketing thinking - gave clarity on what I might be able to do and the budget I'd need to do it. Perfect for resourceful startup founders who want to rapidly test ideas.

Matthew Stafford - Founder of 9others

It was huge since we’ve not worked directly with such travelers much, especially in terms of what matters most to them, and their expectations. So far those trends and markets aren’t the right fit for where we’re headed as a company so we’re able to move forward in a different direction. To invest in those areas would cost us at least $100k, so that’s how much has been saved by not pursuing it.

Wit Sumathavanit - Owner of TravelTech

Was not really sure how this would turn out as we were having a lot of trouble trying to connect with our users. However Deep Research managed to interact with a variety of interesting customers that changed our perception of our product. The most impressive part was the neatly organised pack of information that summarised their findings that we can reference for a very long time.

Elston Baretto - Founder of Tiiny Host

The Deep Research team has helped multiple startups iterate towards product-market fit, build an early base of customers, and get them key industry insights that have been critical to their early growth.

Your customers tell you which features they'd pay for

Find where your customers hang out and market to them

Refine website and marketing message to appeal to your core users

Playbooks - GTM, Pricing and On call support from our analysts

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Over the long term, we aspire to become the go-to place for startup strategies. We're avid readers: Business Insider, Inc. and Forbes, Substacks, Business Biographies ... You name it. They are great for the what. But every entrepreneur figures out the how on their own - in the context of their own business.

Deep Research aims to be the home of the how. It cannot be a template you can buy - we don't believe in one-size-fits-all solutions - but a 1:1 service that understands the context of your business, and the needs of your market and then builds a solution that fits your needs.

If the idea of a long-term research partner that acts as your second brain appeals to you, let's talk :)

Simple, transparent pricing.


2 months engagement

  • 10-15 Customer Interviews - Memos on each call
  • Customer surveys and Churn analysis *if applicable
  • Ideal customer profiles and how to reach out to them
  • 2-3 Feature prioritization recommendations for the development team
  • Product Messaging and Positioning guide for improving user onboarding, activation, and reducing churn
  • 2-3 Features you should highlight in your marketing and website copy
  • Website (copy) and Marketing (copy, channel and plan) recommendations
  • 2-3 Testimonials and case studies from your best customers
Let's Talk


2 months engagement

  • Everything in Basic
  • GTM Playbook
  • UI/UX Implementation
  • Pricing Guide
  • Competitor Mapping
  • 8-hour on call Support with our Analysts
Let's Talk

Add Ons

  • User Visualization Dashboard and Data Analysis
  • Post Research monthly User Interview and Reporting
  • Live Data Feeds using AI

Deep Research Playbooks

We share lessons and playbooks learned by helping founders like you.

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